Privacy Policy

Privacy Policy

TrackEye Forensics respects your privacy and is committed to protecting the personal information shared with us through our website, enquiry forms, consultation requests, forensic service requests, and other communication channels.

This Privacy Policy explains how we may collect, use, protect, and handle information provided by visitors, clients, legal professionals, organizations, and other individuals while using our website and forensic services.

Information We May Collect

When you contact TrackEye Forensics or request information about our forensic investigation and evidence analysis services, we may collect information such as:

• Name
• Phone number
• Email address
• Location or city
• Information provided through enquiry and contact forms
• Details regarding your forensic or investigation requirement
• Information about evidence or materials voluntarily shared with us
• Documents, photographs, audio, video, or digital information voluntarily provided for consultation or examination
• Case-related communication and enquiry details

You should only provide information that is relevant and necessary for your enquiry, consultation, or forensic service requirement.

How We Use Your Information

Information provided to us may be used for purposes including:

• Responding to your enquiries
• Understanding your forensic investigation requirements
• Providing information about our forensic services
• Communicating regarding an ongoing enquiry, consultation, or case
• Coordinating forensic examination or investigation-related services
• Reviewing information or evidence voluntarily submitted for professional consultation or examination
• Maintaining necessary business and service records
• Improving our website, services, and client experience
• Responding to legitimate legal, regulatory, or professional requirements

We do not use personal information for purposes unrelated to the enquiry or service without an appropriate basis to do so.

Confidentiality of Investigation Information

Forensic investigations may involve sensitive personal, legal, medical, financial, digital, documentary, biological, or other case-related information.

TrackEye Forensics follows a discreet and professional approach when handling information and evidence shared in connection with a forensic enquiry or service. Access to case-related information is limited to individuals who require such information for the relevant professional, technical, or operational purpose, subject to applicable requirements.

We take reasonable care to maintain the confidentiality and integrity of information and materials provided to us.

Sharing of Information

We do not ordinarily disclose your personal, forensic, or case-related information to unrelated third parties for their independent marketing purposes.

Information may be shared where reasonably necessary for providing requested forensic services, coordinating with relevant professionals or service providers, complying with legal or regulatory obligations, protecting rights or safety, or where you have provided appropriate authorization.

Where evidence or case information needs to be handled by a relevant professional or technical service provider, reasonable steps may be taken to limit the information shared to what is necessary for the relevant purpose.

Website & Technical Information

When you visit our website, certain technical information may be collected automatically by the website, hosting provider, or other service providers. This may include information such as browser type, device information, IP address, pages visited, approximate usage information, and website activity.

Such information may be used for website security, functionality, analytics, troubleshooting, and improvement.

Cookies

Our website may use cookies or similar technologies to improve website functionality, remember preferences, understand website usage, or support certain features.

You may be able to manage or restrict cookies through your browser settings. Disabling certain cookies may affect some website functionality.

Third-Party Services

Our website may use third-party services such as hosting providers, website analytics, contact form systems, security tools, maps, social media features, communication services, or other technical services.

These services may process limited information as necessary to provide their respective functionality and may have their own privacy policies and terms.

TrackEye Forensics does not control the privacy practices of independent third-party services and recommends reviewing their applicable policies.

Data Security

We take reasonable administrative, technical, and operational measures to protect personal information and case-related information against unauthorized access, misuse, loss, alteration, or disclosure.

Where digital files, documents, photographs, audio, video, or other evidence are voluntarily provided to us, reasonable measures are taken to protect such information during the relevant service or examination process.

Retention of Information

Personal information and case-related information may be retained for as long as reasonably necessary for the purpose for which it was collected, ongoing forensic or consultation requirements, service records, dispute resolution, or applicable legal and regulatory obligations.

The retention period may vary depending on the nature of the information, forensic service, evidence provided, and circumstances of the case.

Your Information

If you have provided personal information or case-related information to TrackEye Forensics, you may contact us regarding questions about how your information is handled, subject to applicable legal, professional, and operational requirements.

Children’s Privacy

Our website and forensic services are not specifically directed toward children. We do not knowingly seek to collect personal information from children for independent use of our services.

If information relating to a minor is relevant to a legitimate forensic, legal, or investigative matter, such information should be provided only by an appropriate parent, guardian, authorized representative, or other person having a legitimate reason to provide it.

External Links

Our website may contain links to external websites, resources, or third-party platforms.

TrackEye Forensics is not responsible for the privacy practices, security, or content of external websites. We recommend reviewing the privacy policies of external websites before providing personal or case-related information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our forensic services, website functionality, legal requirements, or information-handling practices.

Any updated version will be published on this page with the revised date.

Contact Us

If you have questions regarding this Privacy Policy or the handling of your personal, forensic, or case-related information, please contact TrackEye Forensics through the contact details provided on our website.

TrackEye Forensics
Email: trackeyeforensics@gmail.com

Phone: +91-9910171774
Head Office: H-294, Lane 2, Westend Marg, Saket, New Delhi-110030